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About this blog

 

I have been working as a consultant, helping global brands to create and deliver success for over 25years, working in over 92 countries during this time. In this blog, I will be sharing thoughts and insights on all things related to customer experience and brand. My posts are based on real, everyday experiences and interactions with clients and colleagues around the world, and the aim of this blog is to share opinion that may be useful to those working on organisational transformation, branding, or customer experience projects - or branding, retail, or transformation professionals.

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I welcome feedback and engagement from everyone so please get in touch by emailing me directly at nicholasgriffin@mac.com 

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Insight

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News

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Kenya

 

I am excited to be working with a major African Bank, helping them with their transformation journey.​

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UAE

 

We are working with one of the world's best-known banks to design their new branches across the UAE.

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Saudi Arabia

 

We are excited to have completed a major engagement with a leading bank in Saudi Arabia.

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Middle East

 

We are delighted to have been selected to help a luxury international automotive brand transform its customer experience.

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Africa

 

We are about to embark on a major transformation for an oil and gas retailer in 19 countries across Africa.

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UAE

 

We are proud to be selected to work with one of the worlds most luxurious automotive brands.

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Saudi Arabia

 

We are helping one of the major telecom brands in Saudia Arabia launch a new customer experience across the Kingdom.

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UAE

 

Our architects are creating an amazing, huge, warehouse office environment for one of our new clients in the region.

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Philippines

 

We are excited to embark on a journey with one of the oldest banks in Asia to help them dominate in the markets they serve.

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Vietnam

 

We will be delivering a new retail experience across Vietnam and Asia in 2022.

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